Return & Refund Policy
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a return and take 100% Refund..
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at our email address Hi@ittybitty.co.in or you can call us at 7701800580. We will arrange a Pickup and that will take 2-3 Days for courier person to come to your place to pickup the product. Once your return Product reached our warehouse, we will inspect that product. Once your Return product found to be unused and intact we will issue you full refund.
You can always contact us for any return question at Hi@ittybitty.co.in or 7701800580
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Try to make a Video of Opening the Box if possible, it will help us to assess the issue easily and help in speedy refund process.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Hi@ittybitty.co.in / 7701800580.